Privacy Policy
Last Updated: April 2026
1. What This Policy Covers
HVACFix 24/7("we," "us," or "our") operates a call-only emergency hvac referral website at www.hvacfix247.com. When you need emergency emergency hvac help, we connect you directly with a licensed local technician by phone. This policy explains what information we collect, how we use it, and how we protect it.
2. Information We Collect
When You Call
Our site is call-only. We do not collect names, email addresses, or any written information from you. When you place a call through our site, your phone number and basic call data (time, duration, area code) may be recorded by our call routing provider for service quality and billing purposes.
When You Browse
Like most websites, we automatically collect some technical information when you visit:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
3. How We Use This Information
We use the information described above to:
- Route your call to a licensed, local emergency hvac technician in your area
- Keep our website running and improve the experience for visitors
- Understand how people find and use our site so we can serve you better
- Meet any legal obligations that apply to us
4. Who We Share Information With
We may share information with:
- Service Providers: Licensed emergency hvac professionals who receive your call and provide the service you requested
- Call Routing & Analytics Partners: Companies that help us route calls and understand site traffic
- Legal Authorities: When required by law, court order, or to protect our legal rights
We do not sell your personal information.
5. Your Rights
You have the right to:
- Ask what personal information we hold about you, if any
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
Because our site is call-only and we collect very little personal data, most visitors will have minimal or no stored information with us.
6. How We Protect Your Information
We take reasonable steps to protect the limited information we collect, including technical and organizational safeguards against unauthorized access, alteration, or destruction. That said, no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute protection.
7. Cookies and Tracking
We use cookies and similar tracking technologies to understand how visitors use our site and to improve performance. You can manage or disable cookies through your browser settings at any time.
8. Third-Party Links
Our website may link to other sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.
9. Children's Privacy
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the "Last Updated" date above.
11. Contact Us
If you have questions about this Privacy Policy, reach out to us at:
Email: privacy@hvacfix247.com